American Immigrant Apparel (Ai Apparel) strives to perfect all garments it releases. If for any reason you are not satisfied with a purchase, we are happy to help you exchange your purchase or accept your returns. Returns must be unworn/used, unwashed, or defective. Returns must be made within 30 days from date item was received. Returns will be credited to the same method of payment that the original purchase was made on. Certain items are non-refundable. These items include underwear, swimwear, lingerie, and body suits. Returns must be shipped back with all original packaging, box, tags, internal packing materials, and labels.